That morning, I got up and tried to get online, but couldn't. At the time I still had dial-up but didn't have any idea what had happened, because I don't listen to the news in the morning. My roommate and I were arguing, so he didn't have his usual news program on either.
I went out to try and pick up my check at NYU, where I was working as a reader for visually-impaired students, and they had the TV on in the Office for Services to Students with Disabilities; the first tower had been hit, but the second was still standing. (I was just told, "There's been some problem at the Twin Towers.") I continued across town to 8th avenue, and was puzzled that all the subway entrances were cordoned off with red tape, so I walked.
I went to Sweetheart Coffee, where I was a regular, and stood in line waiting to order. They had the radio on, and the announcer said, "The World Trade Center is gone!"